Top Customer Experience Trends In 2022
Customer experience, or CX, is the customer’s overall perception of their interaction with your company or brand. CX is the sum of a...
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EEZZ
8 min read
Handle, Manage, Respond: How to Identify the Best Customer Service Software Tools
Customer satisfaction is a right, not a privilege. They maintain a crucial indicator of how your service/product is perceived, help build...
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EEZZ
8 min read
10 Body Language Tips That Will Make You A Customer Service Star
Body language provides an incredible amount of information on what other people might be thinking or feeling, after all it accounts for...
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EEZZ
5 min read
9 Customer Service Trends That Will Matter for Success in 2022
New customer service trends seem to emerge every year, especially since online experiences became so important to customers. Keeping up...
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EEZZ
8 min read
What is CX and how has it changed in 2021?
Customers are saying CX matters more than ever before. Find out how to meet shifting consumer expectations and provide exceptional...
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EEZZ
13 min read
21 Key Customer Service Skills (and How to Develop Them)
It doesn’t matter how great your product is: If your customer service is poor, people will complain about it, and you’ll lose customers....
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EEZZ
2 min read
Best Practices for In-person Customer Service
Best Practices for In-person Customer Service
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